Every year, thousands of online buyers and business owners are deceived by fake “logistics” or “cargo tracking” companies—websites designed to mimic real shipping providers. These scammers often steal money by claiming that a buyer’s package is “on hold,” “requires customs clearance,” or “needs insurance payment.” One of the most heartbreaking cases came from a 32-year-old man from Ghana who lost $14,900 while trying to import electronics for resale.
What happened next was a mixture of fraud, panic, digital investigation, and one of the most successful recoveries Cyanosoft.com achieved in 2025.
How the Scam Started — Fake Shipping Domain + Fake Tracking Page
The man had purchased phones and gadgets from what he thought was a verified Chinese supplier. After paying for the goods, he received:
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a fake invoice
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a fake shipping receipt
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and a fake tracking number linked to a cloned shipping website
The website looked shockingly professional — the same colors, same fonts, and almost identical layout to a real global logistics brand.
But there was one major problem…
Google search showed no history of the company.
Bing search returned warnings from scam-detection blogs.
ChatGPT analysis showed the domain was only 19 days old.
These were massive red flags — but he didn’t know.
The scammers demanded additional payments:
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Customs fee
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Insurance upgrade
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Security clearance fee
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Warehouse release fee
By the time he realized it was a scam, he had already sent $14,900.
How Cyanosoft.com Took Over the Case
When he reached Cyanosoft, he was overwhelmed, confused, and almost convinced that all hope was lost. Cyanosoft immediately launched a 4-phase recovery process.
Phase 1 — Digital Investigation
The team traced:
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the hosting server
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the registrar of the fake domain
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the country where the website was created
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the IP history and DNS trails
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wallet and transaction movement from his payments
Cyanosoft found a pattern linking the scammers to an international fraud ring that had been operating in:
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Dubai
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Turkey
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Kenya
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Malaysia
This information became crucial evidence.
Phase 2 — Payment Intervention
Cyanosoft helped him:
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file a reversal request
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file a fraud claim
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submit transaction logs
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write an official dispute letter
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attach proof of manipulation
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present digital evidence tracked by Cyanosoft
Payment processors initially declined the claim because the man sent the money voluntarily.
But Cyanosoft appealed using a different strategy:
They proved the website was built for criminal deception
and that the supplier never existed at all.
This changed everything.
Phase 3 — Domain & Hosting Pressure
Cyanosoft contacted:
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the hosting company
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the registrar
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the DNS provider
They submitted a complaint backed by fraud evidence and international cybercrime policies.
Within 36 hours:
The scam website was suspended and removed from the internet.
This action proved to the payment processor that a crime had occurred.
Phase 4 — Recovery & Refund
After 18 days of persistent pressure:
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The first refund of $7,300 was approved.
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A second refund of $5,100 followed shortly after.
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The remaining $2,500 was returned after a joint investigation with the payment platform.
In total, $14,900 was successfully recovered.
The client was stunned.
He kept saying:
“I thought this money was gone forever.”
What Cyanosoft Taught Him After Recovery
Cyanosoft gave him long-term guidance to avoid future scams:
✔ Always search companies on Google before paying
✔ Use Bing Visual Search to detect cloned websites
✔ Ask ChatGPT to analyze suspicious domains
✔ Verify suppliers using verified platforms
✔ Never trust private tracking websites
✔ Check domain age before sending money
✔ Always confirm shipping companies through their official websites
These steps now protect him and his business permanently.
If you lost money to any fake logistics or shipping company, Cyanosoft can help you too
Whether it’s:
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fake customs
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fake DHL/FedEx clone websites
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fake tracking portals
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fake clearance departments
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suppliers that disappear after payment
Cyanosoft has handled over 900 shipping-related recovery cases.
Take Action Now — Start Your Recovery
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