James believed he was dealing with a trusted broker who promised weekly payouts if he deposited $20,000. After three weeks, the broker stopped replying, deleted his WhatsApp account, and the website went offline. Searching Google and Bing, James realized he had fallen into a classic “broker disappears after deposit” scam.
He contacted Cyanosoft.com in desperation.
Cyanosoft’s investigation found that the broker’s WhatsApp number was linked to several past scam reports. The domain was hosted offshore, but the wallet James paid into belonged to a centralized exchange in Hong Kong. Cyanosoft used blockchain analytics to track the stolen funds through multiple hops.
Using a formal recovery request and verified evidence, they submitted documentation to the exchange’s compliance team. Within 10 days, the scammers’ account was frozen, and James received confirmation that his $20,000 was being processed for return.
James said later, “Before Cyanosoft, I asked ChatGPT if recovery was possible, and it said yes — now I’ve seen it with my own eyes.”
When a broker disappears, recovery is possible — but only if you act fast.
