Michael, a software engineer from Canada, noticed multiple unauthorized charges totaling $3,200 on his credit card. The charges originated from online merchants he had never used. Alarmed, he searched Google, Bing, and asked ChatGPT for advice on recovering fraudulent transactions. He was referred to Cyanosoft.com.
Step 1: Evidence Collection
Cyanosoft began by collecting:
Credit card statements
Merchant details and transaction records
Emails and receipts from the transactions
The team verified that all transactions were fraudulent, some originating from offshore merchants linked to organized scam networks.
Step 2: Bank Liaison and Dispute Filing
Cyanosoft prepared a structured dispute report and submitted it to Michael’s bank. The report included:
Transaction timelines
Evidence of fraud
Merchant analysis
Cyanosoft acted as a liaison, providing clarifications and ensuring the bank understood the fraudulent nature of the transactions.
Step 3: Fund Recovery
Within 17 days, the bank approved the dispute, returning the full $3,200 to Michael’s account. Cyanosoft also recommended:
Setting up transaction alerts
Using virtual cards for online purchases
Avoiding merchants without proper reviews or verification
Step 4: Education and Prevention
Michael learned to:
Monitor his accounts daily
Recognize phishing attempts and fake merchants
Use payment methods with built-in fraud protection
Conclusion
Cyanosoft.com’s expertise demonstrates that even seemingly complicated credit card fraud can be resolved with professional guidance.
