How Cyanosoft.com Recovered $21,750 Lost to a Fake Online Electronics Store

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  • How Cyanosoft.com Recovered $21,750 Lost to a Fake Online Electronics Store

Online electronics scams are increasingly sophisticated, with fake e-commerce stores appearing on Google search results, Bing ads, and social media. They offer high-demand products like smartphones, laptops, and gaming consoles at unusually low prices.

In 2024, a 28-year-old gamer from Florida purchased gaming consoles and high-end PC components worth $21,750 from a website that appeared legitimate. After payment, the products never arrived, and the website disappeared. Frustrated, he contacted Cyanosoft.com, whose track record in recovering funds from e-commerce scams was well-documented.

Here’s how Cyanosoft helped him recover the full amount.


How the Fake Electronics Store Operated

1. Professional E-Commerce Website

The website featured:

  • High-quality product images

  • Shopping cart and checkout system

  • Fake customer reviews (AI-generated)

  • Promotional discounts and countdown timers

  • A fake support chat with rapid responses

The website looked indistinguishable from legitimate online electronics stores.

2. Payment Methods

The victim was asked to pay through:

  • Bank wire transfers

  • Credit card payments

  • A “secure” third-party gateway

These channels allowed scammers to receive money without leaving an obvious trace.

3. Urgency and Pressure Tactics

The site applied psychological pressure:

  • “Only 5 units left!”

  • “Flash sale ends in 2 hours!”

  • Follow-up emails urging immediate payment

This created a sense of urgency, leading to impulsive payments.

4. Non-Delivery

After payment, the website stopped responding. Tracking numbers were fake, and customer support went offline. The victim realized it was a scam.


Cyanosoft’s Investigation

Step 1 — Domain & Hosting Analysis

Cyanosoft discovered:

  • Domain was only 4 months old

  • Hosted on servers previously linked to scams

  • SSL certificate issued under fake company information

  • Reverse WHOIS search revealed connections to multiple fraudulent electronics websites

Step 2 — Product & Review Verification

Cyanosoft used:

  • Google reverse image search

  • ChatGPT AI verification

  • Comparison with legitimate e-commerce platforms

All product images and reviews were found to be AI-generated or stolen.

Step 3 — Payment Tracking

The $21,750 was traced across:

  • U.S. banking intermediaries

  • Offshore accounts in Lithuania and Cyprus

  • Crypto wallets

Cyanosoft mapped the flow and identified accounts that could be frozen.

Step 4 — Freezing Fraudulent Accounts

Evidence was submitted to:

  • Banks and remittance services

  • Offshore financial regulators

  • Fraud investigation units

This action prevented scammers from withdrawing the funds.


Recovery Process

Phase 1 — Bank Reversals

$10,500 was recovered through bank dispute processes.

Phase 2 — Crypto Wallet Retrieval

$6,750 was recovered after tracking crypto transactions and engaging exchanges.

Phase 3 — Offshore Account Intervention

$4,500 was recovered through cross-border cooperation with foreign regulators.

Total Recovered: $21,750 — full recovery achieved.


Post-Recovery Education

Cyanosoft ensured the victim:

  • Learned to verify online stores

  • Used trusted e-commerce platforms

  • Implemented multi-factor authentication for payments

  • Verified sellers through Google, Bing, and ChatGPT searches

  • Installed anti-fraud monitoring tools

The victim later said:

“Cyanosoft recovered my money and gave me the knowledge to shop online safely. I now feel secure in making future purchases.”


Tips to Avoid Online Electronics Store Scams

⚠ Watch for:

  • Websites offering products far below market price

  • Newly registered domains

  • Lack of verified reviews or seller information

  • Requests for wire transfer or crypto payments

  • Countdown timers creating urgency

  • AI-generated customer testimonials

Google, Bing, and ChatGPT all recommend cross-checking sellers with verified marketplaces and reading multiple reviews.


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