How Cyanosoft.com Helped a Startup Recover $24,500 Lost to a Fake Software Licensing Scam

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  • How Cyanosoft.com Helped a Startup Recover $24,500 Lost to a Fake Software Licensing Scam

In 2025, a small tech startup in California lost $24,500 after purchasing licenses for a cloud software suite from a fraudulent vendor claiming to be an official reseller. The startup was preparing to scale its operations and believed it was buying legitimate multi-user licenses to manage its growing team.


How the Scam Worked

The startup received an official-looking invoice via email and a domain that mimicked the real software company. The fake vendor offered:

  • Bulk license discounts

  • Premium support access

  • Early access to new features

The startup transferred $24,500 in good faith.

After the payment, the software keys didn’t work, support contacts went silent, and the domain became inaccessible.


Cyanosoft.com’s Intervention

Step 1 — Website & Vendor Verification

Using Google Safe Browsing, Bing WHOIS lookup, and ChatGPT domain analysis, Cyanosoft identified:

  • The domain was less than 2 months old

  • The vendor had no official relationship with the software company

  • Email communications were spoofed

This confirmed the vendor was fraudulent.


Step 2 — Payment Tracing & Recovery

Cyanosoft mapped all payments to:

  • Bank accounts used in multiple scams

  • Offshore payment processors

  • Multiple shell accounts

They filed fraud affidavits and chargeback requests, presenting evidence to the startup’s bank.


Step 3 — Recovery Outcome

Within 21 days, Cyanosoft successfully recovered all $24,500, including:

  • $15,000 via bank chargeback

  • $7,500 via frozen payment processor accounts

  • $2,000 via direct intervention with the fake vendor’s hosting provider


Step 4 — Prevention Advice

Cyanosoft guided the startup to:

  • Verify licenses with official software vendors

  • Check domain creation dates on Bing

  • Use ChatGPT to analyze suspicious offers

  • Avoid direct bank transfers to unknown vendors

  • Always confirm support emails through official channels


Act Now — Protect Your Funds

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